Manage Your Account
When you click pay online, you can either pay your account with a credit card or by E-Check (electronic check). Either way your account is instantly credited as if you walked into our office and made payment. There is currently a $1.00 convenience fee with each E-Check transaction. There is a 2.45% convenience fee with each credit card transaction.
MEC offers E-Check and credit card payments as a service in partnership with Southeastern Data Cooperative (SEDC), a secure, third-party payment processor for MEC and other utilities.
Here are a number of other ways to pay your bill…
This is the easiest and most economical way to pay your bill, both for you and the cooperative. The amount of your bill is automatically deducted from your checking account on your bill's due date. You may start anytime. The customer provides a copy of your check with the bank account information. The customer will still get a copy of their bill each month. The bank pays MEC directly. You'll never have to worry about paying your bill on time again. Click here for the Bank Draft Form and send the completed form to your local office via fax or mail.
Credit Card Draft
MEC can also charge your credit card for the amount of your bill on the due date. (The 2.45% convenience fee still applies.) MEC accepts Visa, Mastercard, American Express, and Discover credit cards. Click here for the Credit Card Draft Form and send the completed form to your local office via fax or mail.
Levelized Billing takes the sting out of higher bills and you pay almost the same amount each month. Click here to view a chart that shows what an actual account looks like on the levelized billing program.
- Each monthly bill will be the average of the previous 12 months kWh usage.
- Month to month bills will vary slightly but in most cases no more than 10%.
- Eliminates the necessity of a settle-up month while keeping each month’s bills close to the same amount
- Provides peace of mind by assuring no excessive bills in any single month.
- Your bill will still show the exact kWh use for each month.
- Customer bill balance must be 0 before starting the service.
- Sign-up from April 1-Dec 31.
- Success of the program depends on paying your monthly bill’s “amount due” by the due date. Failure to do so could result in removal from the program.
Of course you can always mail a check to pay your bill. Just make sure you mail it in time to get to our office by the due date to prevent penalties. You may want to consider bank draft to save that postage with no worry about due dates and penalties.
You are always welcome to come in to any of our offices to pay your bill, but if you are thinking about saving time and gasoline, consider bank draft.
Request a letter of credit reference
An MEC customer may request a letter of credit reference by emailing email@example.com. The letter will be sent to the customers mailing address only.
View My Bill
Allows a customer to go online and view the current bill as well as the previous 5 month’s bills.
|Corporate Office||District Office||Branch Office|
604 South Church St
PO Box 180
Mountain City, TN 37683
1373 Elk Park Hwy
PO Box 1240
Newland, NC 28657
8477 Hwy 19E
PO Box 103
Roan Mountain, TN 37687